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BT Service Management Consultants

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  • Posted By: Manpower UK c/o BT
  • Address:
  • Contact: 0191 2849338
  • Date Posted: 10th Oct 2008
  • Salary: £6.95 per hour
  • Location: Newcastle
  • Reference Code:
  • Views Since Posting: 89
  • Full Description:

    Newcatle
    36 hours per week Mon-Sat 1200-2200, 2 in 3 Sat
    Training will be between 1200-2000 for 5 weeks
    £6.95 per hour
    Start date - 20/10/2008

    As a service management advisor you will be able to check and resolve faults, identify solutions, and, if necessary, arrange for an engineer to put things right on BT’s customer’s behalf.

    To deal with customers you need to have patience and empathy to build a rapport, possess strong listening skills and be attentive to detail. Above all else, you will give BT’s customers confidence that you’ll go the extra mile to resolve their issue.

    We offer excellent opportunities to progress your career within the company and fantastic benefits including,

    28 days holiday
    First class training program
    Amazing discounts on numerous products including holidays to Car insurance
    Career progression
    Access to over 1,000 free courses including a NVQ program

    If you would like to apply or want more information contact Manpower’s National Recruitment Centre on 0191 2211440 or email your CV to bt.recruitment@manpower.co.uk

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