People Before Profit

North Tyneside Home Care Associates offer a high quality range of care packages and services for people in the North Tyneside area. We pride ourselves on providing well-trained and motivated professional carer support.

Over the past year North Tyneside Home Care Associates has recruited more care workers and now employ more than 30 staff delivering over 800 hours of care per week. All of them are committed to helping others.

We put our success down to one thing; a strong focus on people. We refuse to ‘cut corners’ and the welfare of clients and staff are at the heart of our mission.

We have been contracted by North Tyneside Social Services, and our work is widely recognised as leading the field in care services and North Tyneside Home Care Associates is structured so that people will always come first.

As an employee-owned social enterprise, staff members get a vital role in the decision-making process because they own a share in the company. That means profits are spent on providing a better service or towards rewarding our staff. Our unique structure means that staff members have the opportunity to take part in democratic general meetings every other month and help set our budgets, pay and conditions.

North Tyneside Home Care Association strongly believes that well trained staff become more confident and are able to offer a better quality service. All staff get involved in training and all issues surrounding training, so that their training needs are met. The staff’s achievements at North Tyneside Home Care Associates and the other related companies have caught the eye of many regional and national decision-makers and Margaret Elliott, the founder of the company, was awarded an OBE in the 2008 New Year Honours List